Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

 

Shipping Time

Because our products are fulfilled by international suppliers, shipping times may vary depending on your location and the item ordered:

• Estimated delivery: 7–20 business days after processing, depending on destination

• If your order contains multiple items, they may be shipped separately from different locations and could arrive at different times

Please note that delivery estimates are not guaranteed and may be affected by customs processing, local carrier delays, weather, or other events outside our control.

 

 

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (where available). Please allow 2–5 business days for tracking information to update after you receive it, as it can take time to sync with the carrier.

 

Customs, Duties, and Taxes

ARUNè is not responsible for any customs fees, import duties, or taxes that may be applied by your country once your package arrives. These charges are the responsibility of the customer and are determined by your local customs office.

 

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at nandiyaislami02@gmail.com — we cannot guarantee changes once an order has been processed.

Lost or Missing Packages

If your tracking shows your order was delivered but you haven’t received it, please check with neighbors or your local carrier first. If you still can’t locate it, contact us at nandiyaislami02@gmail.com and we’ll help investigate.

Damaged Items

If your item arrives damaged or defective, please contact us at nandiyaislami02@gmail.com within 48 hours of delivery, along with photos of the item and packaging, so we can make it right.